Unlimited Support

No per ticket cost. No per server cost.

IT support desks are anything but predictable. A considerable measure of elements like foundation issues, client PC bugs, or security vulnerabilities can lead a sharp increment in the quantity of help demands. To keep up high caliber of service consistently, you require a help group which can scale effortlessly because of interest. This is the place ITexperts can offer assistance.

ITexperts utilizes its profound ability pool and administration adaptability to help your clients when you require it the most. There is no arbitrary limit on the quantity of tickets, or the quantity of servers upheld. Every client is given a customized reaction, and support quality is never compromised. For a fixed cost for each month, you get world-class support conveyed as a managed service, or through a group of designers working only for your organization.

What’s included

Unlimited help desk support

We think, paying clients should not be restricted by the quantity of times they can contact support or the time at which they can ask for help. This is the reason we convey tremendous help over help work area and email, 24 hours a day, 7 days a week.
Unlimited live chat support

Clients prefer toward a constant help channel like live chat to get quick help for significant administration issues. We enable you to keep up a constantly available, boundless help over live chat where your clients get moment support 24 hours per day.

Unlimited server management

Resource bottle necks, hack attempts, equipment blunders, and so forth, are a portion of the basic issues that are experienced in server maintenance. We enable you to keep up a completely upgraded, secured and updated infrastructure with great server administration.

How we make a difference

24/7 availability

Lights are always on at ITexperts. Be it an occasion, seven days end or the middle of the night; your clients get quick help from a friendly help engineer.
Multichannel support

A few clients like chatting while others are open to imparting utilizing email. With ITexperts, your clients get support over a channel helpful to them.
100% engineers

The ITexperts enable help desk to support and server administration group is made up of Computer and Electronics Engineers with years of involvement in server organization and specialized help.

White label support

All client support queries are directed to your help desk, and your organization’s style of working is taken after to accomplish total coordination with your help procedure.
Certified quality

ITexperts Quality Manager and a group of Quality Analysts check through several tickets each month to ensure that all cases take after our Quality Standards.
Certified security

Your client and server data is sensitive; which is the reason we ensure them utilizing the strictest security standard in the business – ISO 27001:2013.