Website owners utilizing cPanel and WHM frequently require customized help with designing and troubleshooting hosting services. Our group comprises of cPanel University certified cPanel and WHM specialists, and are online 24/7 to enable you to maintain rock strong web services.

End-user Tech Support

Expert assistance round the clock.

Our specialists are online 24/7 to enable your clients to determine benefit related issues over telephone, email, help desk or live chat.

Recommended for: Hosting service providers who need to convey technical support 24/7. Our administration incorporates:

  • 24/7/365 availability
  • 100% white labeled
  • Email & Helpdesk support
  • US-based phone support
  • Live chat support
  • Response and resolution time SLAs
  • Dedicated quality assurance team
  • VM/Web hosting specialization
  • Certified information security
  • Certified support quality

Server Management

Ensure server speed & uptime.

We monitor, maintain and give emergency support to your servers with the goal that your administrations stay stable 24/7.

Recommended for: cPanel infrastructure owners who require expert help with guaranteeing high caliber of service. Server administration service incorporates:

  • Security monitoring
  • Performance monitoring
  • Server health monitoring
  • 24/7 emergency support
  • Periodic server hardening
  • Regular performance optimization
  • Vulnerability monitoring & patching
  • Timely system updates
  • Backup & DR management
  • High availability maintenance

Website Support

24/7 support for error-free website.

Our engineers enable you to determine site errors, settle SEO issues, make custom design improvements and more.

Recommended for: Business owners who need snappy, master help to keep up their site. A portion of the common support issues are:

  • Resolve web hosting related errors
  • Update plugins, themes or CMS
  • Fix broken site (links, images, etc.)
  • Layout changes
  • Style/CSS changes
  • Fix security issues (e.g., hacking)
  • Vulnerability patching
  • Website font changes
  • Fix SEO errors
  • Resolve contact form errors

How it works

We convey 100% white marked support by answering your clients support demands using your support systems (we’ll help you set it up on the off chance that you don’t have one). All are responding in help desk have customized to mirror your company name, not our own.

We monitor your helpline & servers 24/7 so that we can offer a new client in queries or server issues.

Our specialists respond to your clients from your emotionally supportive system and fix the problem within a few minutes.

Servers have regularly inspected to solve performance, security or other issues to limit customer complaints.

Not sure how we can help you? Click here to talk with our experts.

Supported technologies

Server systems

  • Linux or *nix
    Redhat / CentOS / Fedora
    Debian / Ubuntu
    FreeBSD
    Cloud Linux
  • Windows
    Server 2008 / 2012 / 2016
    Office 365
  • Web servers
    Apache
    Nginx
    Litespeed
    IIS
    Varnish
  • Database servers
    MySQL
    MSSQL
    MariaDB
    PostgreSQL
    Galera / NDB
  • Mail servers
    Postfix
    Exim
    Qmail
    Exchange

Virtualization

  • VPS systems
    Hyper-V
    KVM
    Proxmox / LXC
    OpenVZ
    Xen
    Virtuozzo / Parallels Cloud
    SolusVM
    Virtualizor
  • Cloud systems
    VMWare
    OnApp
    AWS
    oVirt / RHEV

Web hosting

  • Control panels
    cPanel/WHM
    Plesk
    Direct Admin
    InterWorx
    ISP system
    ..and more
  • Web apps
    WordPress
    Magento
    Joomla
    DNN
    ..and more
  • Billing / Ticketing
    WHMCS
    OTRS
    HostBill
    SalesForce
    ..and more

Why ITexperts

We know web hosting

Our group supports many web hosting organizations like yours, with the support tailored to coordinate their exotic needs.

We champion small business

ITexperts began little in 1999 as a small business, and we constructed our foundation by helping online SMB organizations make their stamp. We esteem entrepreneurship and enable organizations to develop.

We are trusted

We’ve been reliably appraised the best server management organization for web hosts for the past 15+ years. More than 250+ clients endow their 47,000+ servers with us to keep it quick and secure.

Start your support today!

Talk with our help expert. We’ll build you a custom support plan.

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