Managing a site is hard. We deal with complex site management tasks, for example, hack recovery, site migration, CMS updates, database restores, and more.
How we help
Here are a few common issues we resolve. The exact quote for your specific issue may vary based on the complexity, but this should help you get the ball rolling.
- Plugin/Theme updates
$30 Layout/Style changes
- Backup setup/restore
$90 - Fix broken site
Fix email errors
$60- Feature addition
Don’t see your particular issue listed? Talk to an expert. On the off chance that you require pressing help, utilize our Emergency Support service.
Get started in 2 steps
We begin with an expert conference. This procedure, for the most part, takes 60 minutes, where our specialists check your site, observe out exactly what should be settled, and lay out a solution plan. Speedier solutions are executed within this underlying meeting period. Have questions? Talk to an expert.
1. Choose a support plan
Pay as you go: Initial consultation at $60. 1 hour included. Additional hours at $59.99/hr. See details
Member Access (monthly plan): $60 $0 consultation fee. Additional hours at $49.99/hr. See details
Member Access (annual plan): $60 $0 consultation fee. Additional hours at $29.99/hr. See details
2. Submit support request
Describe the issue you are facing. On form submission, you’ll be redirected to the payment page.
Pricing
Pay as you go
Perfect for server owners who require infrequent support help.
$59.99/hr
It Covers all one-time support tasks and setup. Purchase hours and utilize when you need them.
- Standard support
- Covers server organization tasks, for example, server upgrades, malware expulsion, speed optimization, and so forth.
- 12-hour response.
Member access
(Month to month membership)
Perfect for site owners with month to month support assignments.
$49.99/hr
With 3 hours for every month membership.
- Standard support
- Covers site organization tasks, for example, CMS updates, malware checking, speed optimization, and so forth.
- 12-hour response.
- Additional hours at $49.99/hr.
- 3 hours per month
Consistently, you’ll gather 3 hours of help. Unused hours can be utilized whenever within a year.
- 24/7 coverage
Our specialists are on standby round the clock. You should simply send us an email.
- Zero setup time
We’ll have your server details on document, and our group will know about how your server is configured. In this way, no time is wasted setting up access, reviewing settings or paying bills.
- Built for maintenance
Awesome for covering customary site/server management exercises.
Support tasks
- Server or CMS updates
- Execution review and tuning
- backup audit and mistake setting
- Security review and hardening
- Anti-virus updates and examining
- Firewall audit and tuning
- Scan and recover disk space
- Priority support
Our specialists respond within 30 mins for crisis issues. Members get Priority support at $59.99/hr. That is a 14% off from our normal rate. Some common issues we resolve in Priority support are:
- Block ongoing spamming
- Fix high server load
- Restore corrupted database
- Fix server/VPS boot errors
- Recover hacked server/website
- De-list blacklisted IP
- Web/DB/Mail error fixing
Member access
(Month to month membership)
Purchase hours in mass and spare. Utilize whenever you need within 1 year.
$29.99/hr
With 3 hours per month paid every year.
- Standard support
- Covers site organization tasks, for example, reinforcement reviews, movement, security solidifying, and so forth.
- 12-hour response.
- Additional hours at $29.99/hr.
- 36 hours available all year
Utilize everything without a moment’s delay for major one-off tasks or split it throughout the year for intermittent server issues.
- 24/7 coverage
We’re online 24/7. Only send us a mail, and we’ll get on your case immediately.
- Zero setup time
When you require help, you just need to get in touch with us. Since we’ll be acquainted with your server and hours are paid ahead of time, no time is spent in allowing access, checking settings or paying bills.
- Built for maintenance
Awesome for covering customary site/server management exercises. - All-purpose support plan
Useful for routine website/server maintenance or major one-time complex tasks.
Maintenance tasks
- System updates & patching
- Application updates
- Anti-virus update & scanning
- Web/DB performance tuning
- Backup audit & error fixing
- Security audit & hardening
- Firewall audit & tuning
One time tasks
- Website/server migration
- Web/DB/Mail error fixing
- Backup restores
- Application installations
- Service re-configuration
- Priority support
Our specialists respond within 30 mins for crisis issues. Individuals get Priority support at $49.99/hr. That is a 28% off from our typical rate. Some common issues we resolve in Priority support are:
- Block ongoing spamming
- Fix high server load
- Restore corrupted database
- Fix server/VPS boot errors
- Recover hacked server/website
- De-list blacklisted IP
- Web/DB/Mail error fixing
Crisis tasks, for example, hack recovery, spam alleviation, and more are secured under our Emergency Server Support design, where specialists attend your request within 60 minutes.
Not sure what help you need?
Let us know what issue you’re facing, and we’ll get back to you with solution options, and how to go forward.
Supported technologies
Server systems
- Linux or *nix
Redhat / CentOS / Fedora
Debian / Ubuntu
FreeBSD
Cloud Linux - Windows
Server 2008 / 2012 / 2016
Office 365 - Web servers
Apache
Nginx
Litespeed
IIS
Varnish - Database servers
MySQL
MSSQL
MariaDB
PostgreSQL
Galera / NDB - Mail servers
Postfix
Exim
Qmail
Exchange
Virtualization
- VPS systems
Hyper-V
KVM
Proxmox / LXC
OpenVZ
Xen
Virtuozzo / Parallels Cloud
SolusVM
Virtualizor - Cloud systems
VMWare
OnApp
AWS
oVirt / RHEV
Web hosting
- Control panels
cPanel/WHM
Plesk
Direct Admin
InterWorx
ISP system
..and more - Web apps
WordPress
Magento
Joomla
DNN
..and more - Billing / Ticketing
WHMCS
OTRS
HostBill
SalesForce
..and more
Why ITexperts
We know web hosting
Our group supports many web hosting organizations like yours, with the support tailored to coordinate their exotic needs.
We champion small business
ITexperts began little in 1999 as a small business, and we constructed our foundation by helping online SMB organizations make their stamp. We esteem entrepreneurship and enable organizations to develop.
We are trusted
We’ve been reliably appraised the best server management organization for web hosts for the past 15+ years. More than 250+ clients endow their 47,000+ servers with us to keep it quick and secure.
Frequently asked questions
The initial conference covers 1 hour of server administration, however, if the determination takes over 60 minutes, we will give a plan to push ahead, and we will keep you updated on the progress of the work continuously.
Work done after the first hour is charged in the augmentation of 30 minutes in a compensation as-you-go manner. After fulfillment of the work, work will be charged because of time spent for the entire work.
If you require more points of interest, please get in touch with us.