Flexibility meets security with SMBHD Support Plans and Packages
With Basic, Premium, All-Inclusive, and A La Carte options, we have the people, the technology, and the implementation processes in place to offer customizable solutions, tailored to your budget and goals.
Managed Services Support Options
Basic Support
Basic Support includes a regular cadence of one hour of access to Support from our team of experts.
Premium Managed Services
Premium managed services includes all
aspects of basic support as well as the
services listed on the right
All-Inclusive Managed Services
All-inclusive managed services includes all
services of basic support and premium
managed services plus all of the services
listed on the right.
(Cloud phone system, License Management, Phone Deployment, Moves, Adds, etc.)
(Licensing Management, Add, Moves and changes, Tier 1 Support)
A La Carte Options
SMBHD offers the flexibility to design and customize a managed services plan that meets your needs.
Security A La Carte Options
Add additional security services and customize your Managed Services plan with a variety of security specific services.
Proactive Security Monitoring on your critical devices (Firewall, Servers, WAP, Switches, DCs
Self Service Access to Educational Courses, Onboarding/Resource Management, Training Courses, Pre-scheduled & Managed Reporting, Quarter/Annual Phishing Evaluation
Premium Support A La Carte Options
Add additional services and customize your Premium
Managed Services plan with a variety of A La Carte Options.
(Cloud phone system, License Management, Phone Deployment, Moves, Adds, etc.)
(Licensing Management, Add, Moves and changes, Tier 1 Support)
Success
Transparency and success are key to
earning client trust, which is why we
ask our clients to review SMBHD.
